TCG Market / Contact Us

Contact Us

We're a small team that cares deeply about TCG Market. We read every message.

Last updated: 21 May 2026

Email Response

We aim to respond to all emails within 1 business day.

Business Hours

Mon–Fri, 9am–5pm AEST. Urgent safety issues are monitored 7 days.

Dispute Enquiries

Active disputes are best managed directly through your Order page.

Contact by Topic

General Support & Account Help

Buying, selling, accounts, listings, and general platform questions.

support@tcgmarket.com.au

Dispute Escalations

If your dispute has not been responded to within 5 business days.

disputes@tcgmarket.com.au

Trust & Safety / Fraud Reports

Suspected counterfeit listings, account compromise, or fraud reports.

safety@tcgmarket.com.au

Privacy & Data Requests

Data access, correction requests, and Privacy Act enquiries.

privacy@tcgmarket.com.au

Legal & Compliance

IP rights, legal notices, and compliance matters.

legal@tcgmarket.com.au

Partnerships & Business

Business partnerships, bulk seller enquiries, and brand collaborations.

partnerships@tcgmarket.com.au

Press & Media

Media enquiries, interviews, and press kit requests.

press@tcgmarket.com.au

Before contacting support: Check our FAQ — most common questions are answered there instantly. For order issues, open a dispute directly from your Orders page.